Santa Noeta Innovations
The Tech Isn't the Problem.
AI-assisted tools, field technology, and the systems that make the Consortium's work scalable. We build things that hold up when they meet real people in real conditions — not just in demos.
Director of Innovations
Chloe Chen
Chloe Chen came to the Consortium from a product development background — three years building AI-assisted tools for healthcare workflow optimization, then two years doing field audits of what actually got used and why. That second job shaped how she works: the field is where assumptions die, and the faster you get there, the less time you waste on tools built for a user that doesn't exist.
At SNI, her focus is practical AI deployment in workforce contexts — what works in a maintenance bay at 6am, with cold hands and a four-hour sleep, is not what works in a conference room demo. She designs for the first scenario.
“The tech isn't the problem — our prompt architecture is.”
What SNI Builds
- AI-assisted field tools for workforce and technical contexts
- Prompt architecture and AI interaction design
- Field audits — what gets used, how, and why
- Technology integration for curriculum and training delivery
- Badge infrastructure — Foundations / Practitioner / Architect credential tracks
FlyForward AI Field Assistant
Build Log
SNI is developing an AI-assisted field tool for FlyForward maintenance personnel — a mobile-first assistant designed for use during hands-on equipment inspection and procedure execution. The build log is public. We document what we tried, what failed, what we changed, and why.
Oct 14, 2026
Context-Building Prompts — Second Field Test Summary
Revised prompt architecture tested with eight crew members. Significant improvement in response relevance; session memory added to development roadmap.
Read entry →Sep 22, 2026
Voice Input Pilot — Go/No-Go Decision
Voice input tested in two conditions. Passed on the ramp; failed in the maintenance bay. Decision: voice as secondary mode,…
Read entry →Sep 5, 2026
Prompt Architecture v1 — Field Test Results
First field test with STQ maintenance crew. Core functionality confirmed; three failure modes identified.
Read entry →For Fellows
The Badge Ladder
SNI Fellows work toward a three-level credential track tied to practical AI tool development and deployment competency. The tracks are not self-paced progress bars — they are evaluated against actual work outputs reviewed by SNI staff.
Fellows with Architect-level badges have built, audited, and deployed AI-assisted tools in real field conditions. That means something different from a certificate of completion.
Fellows Program — Innovations Track →Level 1
Foundations
AI literacy, prompt design fundamentals, tool evaluation frameworks. Gated — Fellows access after orientation.
Level 2
Practitioner
Deployed at least one AI-assisted tool in a supervised field context. Documented prompt architecture. Peer review passed.
Level 3
Architect
Designed, deployed, audited, and iterated on a complete AI-assisted tool. Field validation complete. SNI staff endorsement required.